You should find most of your questions answered here, but if not, please get in touch.
What is a QR code?
A QR code (Quick Response code) is a type of barcode that can be scanned using a smartphone camera. It instantly directs users to digital content, such as a website, PDF, video, or contact information – no typing required.
What can I use QR codes from QR Design Lab for?
QR codes created with QR Design Lab can be used for business cards, flyers, packaging, social media, menus, event promotions, payment links, and more. Whether you’re a small business, freelancer, or creative professional, they offer a seamless way to connect offline and online experiences.
What is the difference between static and dynamic QR codes?
With QR Design Lab, you can create both static and dynamic QR codes.
Dynamic QR codes can be edited at any time, allowing you to update the destination URL without reprinting your code. Dynamic codes also include scan analytics, making them ideal for marketing and campaigns.
Static QR codes contain fixed data and can’t be changed once generated.
How do I scan a QR code?
Most modern smartphones can scan QR codes using the built-in camera. Just open the camera app, point it at the QR code, and tap the notification that appears. No special app needed.
Do QR codes from QR Design Lab expire?
Static QR codes never expire.
Dynamic QR codes remain active for as long as your subscription is valid. You can pause or delete codes at any time from your dashboard.
Can I track how many people have scanned my code?
Yes! Our dynamic QR codes include built-in analytics. You can monitor scan counts, device types, and locations (country-level), helping you measure engagement and adjust your strategy.
Can I customise the look of my QR codes?
Absolutely! QR Design Lab lets you add your brand colours, logo, and design elements to your QR codes while keeping them fully scannable. Stand out and stay on-brand – no design experience needed.
Which plan is right for me?
We offer multiple subscription plans to suit different needs:
Basic: Great for individuals or occasional use
Growth: Ideal for freelancers and small businesses
Professional: For frequent users needing more features and analytics
Agency: Perfect for teams and resellers
Visit our Pricing page to compare features and choose the plan that fits your goals.
Do you support monthly and annual subscriptions?
Yes, you can choose to pay monthly or save with an annual subscription. All plans include access to our design tools and customer support.
Can i cancel my subscription anytime?
Yes. You can cancel or downgrade your subscription at any time from your account dashboard. If you cancel, your dynamic QR codes will be deactivated, but static codes will continue to work.